Return & Refund Policy
We want you to shop with confidence at [Your Store Name]. If you’re not completely satisfied with your purchase, we’re here to help.
📦 Return Eligibility
You can request a return within 7 days of receiving your item if:
- The item is unused, unworn, and in its original packaging
- You have the original invoice or order confirmation
- The product is not listed as final sale or clearance
If your return is approved, we’ll offer a refund, exchange, or store credit as per your request.
🚚 How to Return a Product
- Email us at noorinbd@gmail.com with:
- Your name and order number
- Reason for return
- Photos (if item is damaged/incorrect)
- We’ll review and reply with return instructions
- Ship the item to the provided address
- Once we receive and inspect the item, we’ll issue your refund or exchange within 2–5 business days
💸 Refund Policy
- Refunds are issued to your original payment method (or bKash/Nagad for COD orders)
- Refund processing time depends on your payment provider
- Shipping charges are non-refundable, unless the return is due to our error
❌ Non-Returnable Items
- Used, damaged, or washed items
- Items returned after 7 days
- Discounted/clearance products
- Customized or personalized products
📩 Questions?
Contact us anytime at:
📧 Email: noorinbd@gmail.com
📞 Phone: +8801729346464
+8801715141854
🕒 Support Hours: 24/7